Flower yoga bag

Return Refund Policy

Thank you for shopping with GoYogini. We want to ensure that you are completely satisfied with your purchase. If you have any questions about our Return & Refund Policy, please contact us at sales@goyogini.com

Returns

We accept returns within [15 days] days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please follow these steps:

• Contact our customer service team at [sales@goyogini.com] to obtain a Return Authorization (RA) number.
• Pack your item securely, ensuring it will not be damaged during transit.
• Include the RA number on the package.
• Ship the item to the address provided by our customer service team.

Once we receive your returned item, our team will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 15 days.

Please note that the customer is responsible for return shipping costs unless the item received is defective or damaged.

Refunds

Refunds will be issued for the full purchase price of the item(s) returned, excluding any shipping fees, gift wrapping charges, or other non-product related expenses.

Exchanges

If you need to exchange an item for a different size or color, please contact our customer service team at sales@goyogini.com to arrange the exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [sales@goyogini.com] to report the issue. We will work with you to replace the item or provide a refund as quickly as possible.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards
• Downloadable software products
• Personalized or customized items
• Perishable goods

Cancellations

If you need to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled, and the standard return policy will apply.

Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

By making a purchase from [Your Company Name], you acknowledge and agree to this Return & Refund Policy.

If you have any questions about this policy, please contact us at [sales@goyogini.com].

Shipping Methods: We offer standard and express shipping options for domestic orders.

• Standard Shipping: Estimated delivery time is 5-7 business days.
• Express Shipping: Estimated delivery time is 3-5 business days.

Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your package, as well as your location. You can view the shipping costs during the checkout process before completing your purchase.

Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Delivery Address: Please ensure that your delivery address is accurate and complete to avoid any delays or issues with your order. We are not responsible for lost or undelivered packages due to incorrect addresses provided by customers.

If you have any questions or concerns about domestic shipping, please contact our customer service team at sales@goyogini.com.

INTERNATIONAL SHIPPING (Australia to United States)

We're excited to offer international shipping from Australia to the United States. Here's what you need to know:

Shipping Methods: We offer standard and express shipping options for international orders to the United States.

• Standard Shipping: Estimated delivery time is 10-15 business days.
• Express Shipping: Estimated delivery time is 7-15 business days.

Shipping Rates: Shipping rates for international orders are calculated based on the weight and dimensions of your package, as well as your location. You can view the shipping costs during the checkout process before completing your purchase.

Customs and Duties: Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees paid at checkout.

Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

If you have any questions or concerns about international shipping to the United States, please contact our customer service team at [Your Contact Information].

INTERNATIONAL SHIPPING (Australia to United Kingdom)

We're pleased to offer international shipping from Australia to the United Kingdom. Here's what you need to know:

Shipping Methods: We offer standard and express shipping options for international orders to the United Kingdom.

• Standard Shipping: Estimated delivery time is 10-15 business days.
• Express Shipping: Estimated delivery time is 7-15 business days.

Shipping Rates: Shipping rates for international orders are calculated based on the weight and dimensions of your package, as well as your location. You can view the shipping costs during the checkout process before completing your purchase.

Customs and Duties: Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees paid at checkout.

Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

If you have any questions or concerns about international shipping to the United Kingdom, please contact our customer service team at sales@goyogini.com